Employment Opportunities

The Downtown Mission is currently accepting applications for the following positions:


Downtown Mission of Windsor has an opening for a permanent Part-Time Cook position. This candidate will work under the supervision of the Kitchen Manager.

The successful candidate assists in the provision of food services to our shelter which may include three meals per day, bagged lunches as well as occasional event/meeting food preparation. This person interacts daily with staff, volunteers and guests and must be a positive role model within the work environment.


  • Ability to prepare food for a large quantity of people
  • Proven ability to provide direction to volunteers/staff and lead others in a busy work environment
  • Be available for all shifts as needed
  • Ensure meals are served on time and in portion controlled quantities
  • Maintain all required records such as temperature checks; documentation of daily menu service, daily meal counts


  • Certificate from a Food Handler’s course
  • Certificate of qualifications in Food Services from a recognized college
  • Experience within a commercial kitchen as a cook, with ability to prepare meals from scratch using both processed foods and foods already prepared and received as a donation
  • Ability to work in harmony with a team, under pressure

Position Details

  • Shifts will vary from 25-30 hours per week (must be able to work all shifts, weekends and holidays)
  • Salary – based on experience

Please apply with resume to Cheryl at cheryl@downtownmission.com or drop resume off at our Reception area at 664 Victoria Ave. prior to October 19, 2016.

Experience Enhancement Specialist

Downtown Mission of Windsor has an opening for a permanent Part-Time to Full-Time position as an Experience Enhancement Specialist. This candidate will work under the supervision of the Support Service Manager and Executive Director.


  • Patrol assigned area on foot, ensure personal, building and equipment security.
  • Watch for and report irregularities by completing investigations and incident reports, such as security breaches, facility and safety hazards, emergency situations; contact emergency responders such as police, fire and/or ambulance personnel as required.
  • Utilize two-way radio and computer applications for communicating site activities.
  • Sustain effective relationships with key stakeholders and provide specialized security service by following Downtown Mission’s rules and regulations when required.
  • Offer support to any person in need such as providing good customer service and non-violent crisis intervention when providing a security presence, responding to emergency situations involving verbal and physical altercations.
  • Perform miscellaneous job related duties as assigned.

Qualifications, knowledge, skills

  • Successfully conduct security patrols without direct supervision.
  • Remain calm and effectively perform in emergency situations.
  • Write comprehensive reports and maintain proper records using effective communication skills.
  • Be able to detect problems and report information to appropriate personnel.
  • Basic knowledge of security procedures, handling violent behaviours and non-defensive communication.
  • Able to follow and enforce safety codes, Mission regulations and procedures.
  • Strong interpersonal skills, flexibility and customer service orientation.
  • Maintain a high level of discretion pertaining to confidential information relating to guest services
  • Adhere to our Code of Ethics in performing job requirements.
  • Present a professional image to the public.
  • Able to understand and follow specific instructions and procedures.
  • Adapt to a variety of environmental factors while performing exterior patrols.
  • Moderate physical activity including standing and/or walking for extended periods of time.

Job Requirements

  • Excellent verbal and written English communication skills.
  • Demonstrate superior customer service skills and able to work independently.
  • Flexibility to work a variety of shifts (afternoons/nights/weekends).
  • Minimum of Police Foundation/Law and Security Diploma
  • Must be 18 years old and meet all other minimum requirements and MUST be eligible for a Security Guard License in Ontario
  • Must have a G License with 3 years’ experience
  • CPI, Use of Force and First Aid/CPR Level C with AOD training would be considered a definite asset
  • Previous customer service related experience would be an asset
  • Previous related security experience would be considered a definite asset

Please apply with resume to careers@downtownmission.com or drop resume off at our Reception area at 664 Victoria Ave. prior to October 19, 2016.